Signature Nationwide Auto Club

This Privacy Notice does not apply to residents of Montana and New Mexico.
If you are a resident of Montana or New Mexico, click here to view the appropriate Privacy Notice:
MT and NM Privacy Notice

Signature's Nationwide Auto Club, Inc., and Signature's Nationwide Auto Club of California.
www.autoclub.com

IMPORTANT PRIVACY CHOICES

How We Use and Protect Personal Information

At Signature's Nationwide Auto Club, Inc., and Signature's Nationwide Auto Club of California. ("SNAC"), protecting your privacy is very important to us.We value your trust. We want you to understand what information we collect, how we protect it, and how we may use it. We treat nonpublic personal information ("NPI") that identifies you with respect and in accordance with this Privacy Notice. NPI is vital to SNAC in meeting our goal to provide you with products and services.

This Privacy Notice is designed to provide information regarding how we collect, use and disclose personal information we gather when you visit www.autoclub.com on the World Wide Web. This Privacy Notice is currently applicable only to our United States customers and visitors (other than residents of Montana and New Mexico) when they interact with our Web site.

Our Privacy Notice

This is our Privacy Notice:

We will describe what NPI we collect, how we protect it, and how we may use it.
Where required by law, we will (1) provide customers our Privacy Notice at the start of their membership, (2) provide current customers our Privacy Notice each year, and (3) provide current customers a revised Notice whenever we materially change our Privacy Notice.
We will maintain physical, electronic, and procedural safeguards to protect NPI we obtain about our customers.
Where required by law, we will honor an opt-out request at any time and will remind current customers each year of their right to opt out.
If you are only browsing our Web site and are not a current customer or you live in an area in which an opt-out option is not required, you will not be provided with the opportunity to exercise the opt-out selections described in this Privacy Notice.
We will require servicing companies to whom we disclose NPI to adhere to our Privacy Notice.
We will keep your health information confidential. We will not disclose it to outside companies without your permission, except as permitted by law.
We will also comply with any other state requirements that relate to the use and protection of your NPI. In those states with more restrictive laws, we may provide a separate notice of those requirements.

Please read on for more details. This Privacy Notice includes examples of the types of NPI we may collect and with whom we may share NPI. These examples should not be considered a complete list of our information collection or sharing practices. As used in this Privacy Notice, "you" and "your" refer to an individual consumer and "companies" may include individuals.

Information We May Collect

We may obtain NPI to provide you with products and services you have requested, to determine if you qualify for products and services, and to service your membership. We may collect NPI that identifies you and describes how to contact you. We may also collect NPI on your transaction and experience information. We may collect this NPI from you, our affiliates, and outside companies. We have listed examples below of the sources and types of NPI we may collect.

Applications, registration forms, or other forms that contain your name, address, phone number, social security number, e-mail address, income, assets, vehicle information, policies, and accounts with others.
Credit reporting agencies and other similar companies, such as your obligations with others, driving record, medical claims, and social security number.
You and others, such as NPI relating to your employment, other insurance coverage, past or present health condition, habits, avocations, finances, credit data, and other personal characteristics.
Hospitals, doctors, laboratories and others that provide NPI about your past or present health condition. Health information will be collected with your permission, as we deem proper to determine if you qualify for coverage, process claims, and prevent fraud. Health information will also be collected as permitted or required by law.
Other companies that have NPI about you, such as your name, address, phone number, and transaction information.

Information We May Disclose and To Whom We May Disclose Information

We may disclose the NPI we collect. Unless specifically stated below, you cannot opt out of these disclosures. The service providers and others to whom we disclose NPI are obliged to use such information only for the purposes stated. Disclosures may be made as stated below.

Disclosures To Service Providers
We may disclose NPI we collect to others, such as insurance agents, banks, administrators, towing companies, software consultants and other third parties that provide services for us. These services may include:

Administrative or customer support;
Printing and delivering statements and other documents; and
Protecting against fraud.

Disclosure of NPI made to these service providers is done to help us better serve you.

Disclosures To Outside Companies
We may disclose NPI we collect to outside companies for marketing and related purposes, unless you have opted out. These may include:

Banks, insurance or other financial companies;
Retailers or direct marketers; and
Non-profit or social organizations.

If we have agreements with outside companies that restrict sharing your information, we will abide by those agreements.

Disclosure of Health Information
We may disclose health information as authorized by you, or as permitted or required by law. For example, we may disclose NPI to determine if you qualify for coverage, process claims, or prevent fraud.

Disclosures to Marketing Firms
We may disclose NPI we collect to companies with which we have marketing arrangements. These would include:

Companies that help us market our products and services; and
Other financial institutions with which we have joint marketing arrangements to offer financial products or services.

Other Disclosures Permitted By Law
We may make further disclosures of NPI as permitted or required by law. For example, we may disclose NPI to law enforcement agencies or state insurance or health care authorities.

When We Will Notify You

Where required by law, if you are a current customer, we will send a Privacy Notice to you each year. If you no longer have a customer relationship with us, we will continue to follow our Privacy Notice and practices. In that event, you will not receive future Notices from us. We will always post our current Privacy Notice on our Web site.

Change In Privacy Notice

We reserve the right to change or add to our Privacy Notice at any time. If we make material changes, where required by law, we will provide current customers with a revised notice. This Notice will describe our new practices and will give them a chance to opt out, where permitted, under the revised Privacy Notice. We will always post our current Privacy Notice on our Web site.

Our Security Procedures

We maintain procedures and technology designed to prevent unauthorized access to NPI. We maintain physical, electronic, and procedural protections in accordance with applicable standards to protect NPI. We restrict access to NPI to employees and others for lawful business purposes to assist in providing products or services to you. Employees who violate our Privacy Notice are subject to disciplinary action.

Online Privacy

In addition to the Privacy Notice outlined above, the following online privacy principles apply when you visit us on the World Wide Web.

Online information and collection. You can visit us on the World Wide Web without telling us who you are and without revealing anything about yourself, including your e-mail address. Our Web servers collect the name of the domain you used to access the Internet, such as aol.com. We may also collect the Web site you came from and visit next.
- We may measure the number of visits, average time spent, and other data about visitors to our Web site in general. We may also use this data to monitor site performance and to make the site easier and more convenient to use. We may use this in the course of delivering an advertisement to you.
- We may also summarize data about our customers, sales, traffic patterns, and services, and provide these statistics to third parties. However, when we provide this to others, it will not include any information that identifies an individual.
Cookies. Cookies are small pieces of data stored by your Internet browser on your computer's hard drive. We use cookies to enhance your Web viewing experience and to measure Web site usage. With the help of cookies, we may present you with customized offerings or content that may be of interest to you. We may also use cookies to remember your user name so you do not have to reenter it each time you visit our site. You may be able to set your browser to notify you when you receive a cookie or to prevent cookies from being sent. Please note, however, that, by not accepting cookies, you may limit the functionality we can provide to you when you visit our site.
Links to other Web sites. We are not responsible for the information collection practices of other Web sites when you link to them from our Web site. We cannot control how those parties use cookies or whether they place on your computer cookies that may identify you personally. You should carefully review the privacy policies of the Web sites you visit to understand how they collect, use, and disclose information.
Information from Children. We do not knowingly solicit information from children and we do not intentionally market our products or services to children.
E-mail communications. Occasionally, we may send you e-mail communications with information that may be useful to you, including information about our products and services. You will be given the option of not receiving any such e-mail messages, if you choose.
Encryption. We use encryption and authentication tools to protect information we gather on our Web site. E-mail communications outside of our Web site, however, may not be protected. If you are sending us an e-mail communication that includes highly confidential information, such as a credit card number, you may want to call us or send it by regular mail.
Access. In some cases, you may be able to update certain information that you provided to us. This may require you to use a unique user name and password (or "PIN"). Also, where the capability exists, you may request that we modify or delete information we have gathered during your visit to our Web site.
Visitors/Registered Users. As a visitor to our Web site, you may have access to certain features without telling us who you are or revealing any information about yourself. We will not gather any information about you when you are using these features. We may require you to become a registered member in order to gain access to and use other features. Once you become a registered member, we may collect personal information when you use our Web site.

"Opting Out" - Consumer Selections Regarding Information Sharing

We are committed to protecting NPI. We commit to using or sharing it in ways that will improve or expand upon the services we provide to you. We also want you to know that if you live in an area where an opt-out option is required by law, you may request through an opt-out response that we not share certain information.

Please Note: If you have previously provided us with your opt-out request, you do not need to submit another request. We will continue to honor your initial opt-out selections.

Sharing Personal Information with Outside Companies (Selection 1)

If you prefer that we not share NPI about you with outside companies, you may opt out. That is, you may direct us at any time not to disclose this information to outside companies. If you wish to opt out of this type of sharing, simply notify us as described below and your request will be honored.

We may continue, however, to share NPI under a servicing or joint marketing arrangement with an outside company or as permitted by law. We may also continue to share public information and information that does not identify you.

It is important for you to know that this opt out only applies to the NPI collected by SNAC.

Instructions On How To Notify Us

When you become a registered member of the Signature's Nationwide Auto Club, we will send you complete instructions on how to exercise your opt-out selections.

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The practices and policies contained in this Privacy Notice replace all previous notices or statements with respect to the same subject.

This Privacy Notice will not apply to your relationships with other financial service providers, such as banks and independent insurance agents. Their privacy policies will govern how they collect, use and disclose NPI that you allow them to access.

This Privacy Notice applies only to the information collection practices of SNAC.

Revised December 1, 2008

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Signature's Nationwide Auto Club